FREQUENTLY ASKED QUESTIONS (FAQs)
FREQUENTLY ASKED QUESTIONS (FAQs)
How do I travel to Punta Cana from the United States or Canada?
There over a dozen daily direct flights flying from most of the major Eastern Seaboard Hubs of the United States from various major airline carriers (American Airlines, Delta, United, Jet Blu): New York, Newark, Philadelphia, Washington, Atlanta, Miami, Fort Lauderdale.
From Canada you have direct flights via various airlines (West Jet, Airtransat, Air Canada, Sun Wing) flying out of Montreal, Toronto, Halifax, and other mayor cities.
How do I take my bike there?
Most airlines will bring it on the plane as checked luggage. Please verify with your airline on their particular checked baggage policies. Normally weight and size restrictions apply. You will need to disassemble the bike and put into a travel box. Check with your local bike shop if you don’t know how to do this.
We will have on site mechanics at the expo to assemble and disassemble your bikes for a fee if needed.
Where do I stay once I am down there?
Please check our hotel section of our website. There are pre-established hotel/food/transportation packages with participating hotels that will facilitate your accommodations at the event.
How do I get from my hotel to the Expo/T1?
Moving within Cap Cana is really easy. There is an internal taxi service that charges just US$4.00 to anywhere with in Cap Cana. They can have their lobby call them one and it will be there in a few minutes.
Is it safe to drink the water from the tap?
No. Do not drink the tap water. Please buy bottled water for your drinking needs. Normally the water is not contaminated, but it is heavy in sediments.
What if I get injured or have a schedule conflict and can’t race?
Rev3 has a deferral policy. There may be a fee associated with these changes. Please email firstname.lastname@example.org for help with this process.
What are the race cut off times?
- Swim- 1 hour and 10 minutes from last swim wave
- Bike- 5 hours and 30 minutes from last swim wave
- Run- 8 hours and 30 minutes from last swim wave
What if I can’t check-in the day before?
E-Mail us at Info@Rev3tri.com if you are unable to check in before race day.
Can I change my registration from Half to Sprint (or Half to Full, or Half to Sprint, etc.)?
Yes. There may be a fee associated with these changes. Please email email@example.com for more information.
Can my family run across the finish line with me?
Yes and we encourage it! It is best to for family members and friends to position themselves at the beginning of the finish line chute to run in with you. Please be aware of other racers around you…and SMILE!
How can my family and friends track me?
Multiple timing sensors are located along the bike and run courses. When an athlete crosses these sensor mats, their timing chip notifies our timing servers in real-time. At any time on race day, spectators may stop by the Timing Station (located in the Expo) to view athletes’ split times. Three monitors will be available for spectators to use. Family, friends, and spectators may also visit http://timing.rev3tri.com/mobile for updates and results.
How can I view my results?
On-site, athletes and spectators may visit the Timing Station to view and print results. After the event, off-site, or for family and friends spectating from home, please visit: http://timing.rev3tri.com/mobile
Do athletes have access to any post-race activities?
The finish line will be THE place to be! We will have post-race food for athletes. Vendors will be available for spectators to purchase food.
Where will medical tents be located?
Medical tents will be located in the Expo, near the finish line. Please see any Rev3 staff member or volunteer for more information and look for the red flag labeled “Medical.”
What is the best location to view athletes?
The swim start and swim finish are great places. The finish line is where you will find more action with our announcers and rocking music! Check with the information tent on site for other suggestions.
Do you have a Lost & Found location?
Lost & Found items may be retrieved from the Info tent in the expo.
Will there be food & beverages for sale on site?
We will have vendors available in our expo area. If you have dietary restrictions we would recommend you pack snacks.
How mandatory is the mandatory athlete briefing?
The athlete briefing will go over important course details, places of caution, race rules, last-minute race changes, etc. If you have ANY questions regarding race day, race morning procedures, or the course, the athlete briefing is the perfect time to ask.
What’s the inclement weather policy?
Every effort has been made in advance to ensure a safe, seamless racing environment for athletes. Our events take place rain or shine. If there happens to be lightning during the swim portion of the race, the swim start will be delayed until conditions are safe. If delays continue to build, the swim leg may be reduced or cancelled. In the event of a severe natural disaster (hurricane, tornado, etc.), Rev3 will be in regular communication with all registered athletes. No refunds will be offered for inclement weather.
Where can I get course maps on site?
Course maps may be viewed or obtained in the Info tent.
How many people are in my age group?